Learn how to spot a scam
Scammers often pretend to be someone they’re not. They may trick you into providing information to gain access to your account. Get to know the following scams to help keep your accounts safe and secure.
Romance |
| A scammer creates a fake profile to gain your trust and then asks for money for a health crisis or other bogus scheme. |
Utility Shutoff |
| A person may pose as a utility employee saying your service will be stopped unless you pay them immediately. |
Tech Support |
| A scammer requests access to your device to fix a technical issue, but really, they’re collecting personal information. |
Family |
| Someone impersonates a loved one in a crisis like claiming their car broke down or they lost their wallet and they need money right away. |
Pay Yourself |
| A person pretending to be a financial institution employee asks you to transfer money to yourself to resolve fraudulent activity. |
Online Shopping |
| A scammer sets up a fake online store and asks you to pay in ways other than a credit or debit card, leaving you without recourse when the item doesn’t arrive. |
Protect yourself
Guard your personal information
Don’t offer information to someone who calls you directly, even if they say they’re from a trusted source. When in doubt, call your financial institution.
Don’t act immediately
Scammers may pressure you to pay them quickly and can have a demanding tone. Remember to take a moment, verify who they are, and think about what they are asking for.
Use caution when sending money
Scammers could tell you to pay in ways where you may not be able to get your money back, like money transfers, gift cards, or using Zelle. Always verify who the recipient is before sending money.