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Contact MSHE Team

The Master of Science in Higher Education Administration and Policy (MSHE) team is here to support you and your instruction. How do we address your needs and the needs of students? View the contact chart below.

 

MSHE Team MemberStudent NeedsInstructor Needs
Contact Lois TrautvetterProfessional development opportunitiesInitial request to teach course, teaching conflicts, post-course assessment, Alumni/Program friends as potential guest speakers
Contact Jeanine BreenNet ID/Password, CAESAR access, instructor contract
Contact Chris NearyIssues/questions on course technology, particularly Canvas, Zoom, and integrated technologies.Canvas course setup, syllabus setup, textbook requests, instructional techniques, class activities, technology integrations, Zoom issues/questions, using GradeSync to submit final grades, post-course assessment
Contact Mark HoffmanAcademic advising, accommodations, academic concerns, absenteeism, academic dishonesty
Shares enrollment estimates and student background information prior to the start of your course. If you are concerned about a student's persistent issue, please let Mark know so he can advise the student. Mark may also request to attend a class session--observing the class experience helps him develop a way to promote the program to prospective students.

Backup: Set up Saturday classes (Heather to communicate with Mark when needed)
Contact Lauren FaucetteCareer advising, professional development workshops, job opportunitiesChannel any job prospects as well as professional development opportunities for students and alumni
Contact Heather CreameanForward any dietary restrictions if food offered at events or classes.Coordinate lunch order and room setup for Saturday classes.

Lois Trautvetter smiling

Lois Trautvetter

Lois Trautvetter, PhD, is a professor and the director of the Master of Science in Higher Education Administration and Policy program (MSHE) at Northwestern University. You have likely met with Lois about your teaching responsibilities, including your course and when it will meet. She leads a team that is happy to assist you before, during, and after your course.

Lois earned her PhD in higher education administration at University of Michigan, MS in polymer chemistry at Carnegie Mellon University, and BA in chemistry at College of Wooster.

Feel free to contact Lois at l-trautvetter@northwestern.edu or 847-491-3901.

Chris Neary smiling

Chris Neary

Chris Neary, PhD, is the instructional design and technology consultant for the MSHE program at Northwestern University. Chris is your primary contact in developing your course. He can recommend instructional techniques, suggest readings, suggest course activities, help build your syllabus, build and maintain your Canvas course, support technology integrations before or during class sessions, and help with post-course assessment.

Chris earned a PhD in educational leadership at Iowa State University, a MA in political science at Iowa State University, and a BA in journalism at Michigan State University.

Feel free to contact Chris at christopher.neary@northwestern.edu.

Jeanine Breen

Jeanine Breen

Jeanine Breen is the program assistant for the MSHE program. She is responsible for providing your teaching contract, receiving your textbook requests, collecting your syllabus, and setting up for Saturday classes (if applicable). Jeanine earned a BS degree in speech at Northwestern University.

Feel free to contact Jeanine at jeanine.breen@northwestern.edu.

Mark Hoffman profile

Mark Hoffman

Mark Hoffman, JD, MEd, is the associate director for academic advising and enrollment management for the MSHE program. Mark supports the MSHE student community through admissions, academic advising, communications, and student affairs.

Mark earned his JD at Chicago-Kent College of Law, MS in Education at Iowa State University, and BA in History at Colorado State University.

Feel free to contact Mark at mark.hoffman@northwestern.edu.

Lauren Faucette professional profile photo

Lauren Faucette

Lauren Faucette (MSHE’14) is the senior career advisor for the MSHE program. Lauren supports the MSHE student community through career advising, professional development workshops, internship placement, and job opportunities.

Lauren earned her MS in Higher Education Administration and Policy at Northwestern University and BA in Communications at High Point University.

Feel free to contact Lauren at lauren.faucette@northwestern.edu.

woman medium length dark brown hair, light complexion, white sweater

Heather Creamean

Heather Creamean is the events coordinator for the Master of Science in Higher Education Administration and Policy program (MSHE) at Northwestern University. Heather is your primary contact for Saturday class setup, including lunch order, dietary restrictions, and room setup.

Heather earned her BS of Business in Marketing at Miami University (Ohio).

Feel free to contact Heather at heather.creamean@northwestern.edu.