Obtaining an activation code for your Northwestern Net ID
If you are an incoming SPS student or are resuming your academic career after a period of inactivity, you will need to contact SPS IT to obtain an activation code which can then be used at NU Validate to create a new password. We are now requiring students to verify their identity with the instructions below:
To obtain a NetID or activation code which can be used in NU Validate to create a new password, SPS-IT requires students to participate in a Live Video ID Verification Zoom meeting with an SPS IT Service Desk member.
Live Video ID Verification requirements include the following:
- Valid Acceptable Form of Identification: Driver’s License, State ID, Valid Wildcard, or Passport.
- Stable Internet Connection
- Webcam-Enabled Device or Front-Facing Camera
- Good Lighting and Clear Visibility of Face and ID
Please use the following link to Book An Appointment with SPS IT Service Desk Member, and a Zoom link will be sent to you prior to your scheduled appointment.
If you have an active password (created within a year of the date you submit the ticket), you will be required to answer two (2) of your four (4) security questions on the NU Validate site. SPS IT will not issue an activation code for an account with an active password.
Last Updated: September 25, 2024