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Jackie Wickham Smith

Jackie Wickham Smith

Senior Learning Designer

2012

My career journey

I earned my bachelor’s degree in psychology from Illinois Wesleyan University and my master’s degree in education, with a focus in counseling, from Northern Illinois University. I’ve worked at SPS since 2012, first in instructional technology and now as a Senior Learning Designer.

In my current role, I lead the design and implementation of online and hybrid courses across undergraduate, graduate, and professional programs. I partner closely with faculty to translate their knowledge into engaging asynchronous learning experiences. Beyond individual courses, I contribute to school-wide design and quality initiatives and coordinate faculty development opportunities.

My inspiration

My interest in course design began as an undergraduate at Illinois Wesleyan while taking education electives in preparation for graduate study. One of my first projects involved creating a series of lessons for a class in Multicultural Children’s Literature, which explored the Cinderella story across cultures.

I also spent a decade coaching high school cross country and track, which continues to influence how I approach program and course design, especially maintaining team motivation across a long development project. Finally, my work process and product are both informed by my counseling background.

Where I’m from/Where I am at

I spent most of my childhood in Toledo, Ohio, before moving to the Chicago suburbs. I currently live with my husband and two kids in the north suburbs of Chicago.

My interests outside of work

I enjoy going for long bike rides, attending college basketball games, and embarking on overly ambitious craft projects.

Rewards of my job

The most rewarding part of my work is knowing I’m helping expand access to a Northwestern education. Many of our students can’t pause their careers or relocate to pursue a degree, and I’m proud to support the design of courses that meet them where they are without compromising academic quality or connection.