Few topics in urban mobility spark as much debate as fare-free transit (FFT). On one side, advocates argue that eliminating fares can guarantee the “freedom to move”, boost ridership, and make cities more sustainable. For example, Boston’s mayor Michelle Wu, a big fan of FFT, has implemented a limited FFT program in the
city. The idea also featured prominently in the platform of Zohran Mamdani, who has launched a closely watched bid
for the New York City mayoralty. On the other, skeptics worry about overcrowding, misuse, and—above all—how to replace the revenue that keeps buses and trains running. Behind the heated arguments lies a deeper question: how do our moral values and financial means shape the “best” transit fare policy?
In our new study, How our values and means shape optimal transit fare policy, we set out to answer that question with a rigorous modeling framework. We designed a system that can evaluate not just the economics of different fare options—ranging from full-fare-free (FFF) to partial discounts to today’s standard fares—but also their equity implications. The model captures real-world features such as the “zero-price effect” (the psychological boost of free services), the cost savings from removing fare collection, and the operational dynamics of running a large transit system.
Applied to Chicago, our model led to some interesting findings. When money is plentiful, making transit completely free can indeed be both efficient and fair. But under tighter budgets, targeted discounts often do more to help low-income riders while keeping the system financially sustainable. Perhaps counterintuitively, we also found that giving planners unlimited resources doesn’t always lead to better outcomes—sometimes moderate constraints produce solutions that more people would support.
As cities everywhere grapple with post-pandemic ridership losses and strained finances, these findings matter. Fare policy isn’t just a technical choice—it reflects what we value as a society and how much we’re willing (and able) to pay to uphold those values.
Read the full preprint here.