Adding a new external user

  1. Select the ‘Users’ tab
  2. Enter the name of the new user and click ‘Search’ (if the name appears after you search, the user already exists and does not need to be added)
    1. You may enter partial names (must use at least 3 characters)
  3. If the name does not already exist in the system, the page will display: “Can’t find the user you’re looking for? Create a new user” (click the ‘Create a new user’ link)
  4. Select ‘No’ when prompted: ‘Does the new user have a NetID’
  5. Enter the user’s email address and click ‘Lookup Email Address’
    1. This step searched the NU Core user database to ensure a preexisting email address is not being used
  6. Then click ‘Add a new external user
  7. Enter first name, last name, email address, (username will be set as email address)
  8. After you press ‘Create’, an email will be generated and sent to the new user and will include their username and automatically generated password. External users are able to change their password with the “Change password” link in the upper-right of the screen after they log in.